Terms & Conditions

Artwork

It is the responsibility of the customer to approve the artwork before printing or embroidery begins.

Changes to Artwork

Any changes to artwork MUST be brought to our attention prior to artwork being approved. Any changes requested after the artwork has been approved may not be possible or may incur further costs. We accept no responsibility for any accidental loss or damage to artwork supplied.

Pricing

Ultimate Leavers Hoodie reserves the right to change prices and to do so without notice. Prices are quoted inclusive of VAT. Prices charged will be those in place at time of confirmation of order. Special offers are subject to availability and may be withdrawn at any time.

Delivery

Delivery will normally be made within 7-10 working days from confirmation of order (and receipt of artwork/order quantity approval) to all UK mainland addresses. Delivery is free within the UK and customers outwith the UK are reminded to contact us to determine shipping costs.

Force Majeure

Ultimate Leavers Hoodie is not liable in any way for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered that is caused by any event or circumstance beyond its control.

Shortfalls/Quality Issues

Any shortfalls or quality complaints must be notified in writing to Ultimate Leavers Hoodie within 48 hours of delivery.

Washing Instructions

All washing and care instructions of the garments supplied must be strictly complied with.

Payment

Unless with prior agreement from Ultimate Leavers Hoodie payment is to be made in full at the time of placing the order.

Cancellations

Any cancellation of an order must be confirmed in writing to us. Any / all artwork or set-up costs incurred prior to the notification of cancellation will be charged in full. Any garments which have already been processed will be charged in full.

Embroidery & Screens

All embroidery digitising and screens remain the property of Ultimate Leavers Hoodie.

Copyright

Ultimate Leavers Hoodie accepts no liability for infringements of copyright by the customer when artwork is supplied.

Substitute garments

Ultimate Leavers Hoodie will always endeavour to supply any garments specified in our brochure. Where these are unavailable, however, Ultimate Leavers Hoodie reserves the right to substitute with garments of similar (or better) quality or size.